Shipping Information
After you have successfully placed your order with www.luxpatio.com. Your order will be confirmed within 48 hours and you will receive an email with information regarding the details of your order.
Your order will be shipped in 1-3 business days after the order is confirmed. Currently, we will only be dispatching from our warehouses from Monday to Friday.
We currently ship within the U.S., and states include:
CA, AZ, NV, FL, GA, SC, NC, TX
*We currently DO NOT SHIP to:
WA, OR, ID, MT, WY, ND, SD, NE, KS, MN, IA, MO, WI, IL, MI, IN, KY, OH, WV, VA, PA, NY, ME, VT, NJ, DE, DC, RI, CT, NH, MA, MD, UT, CO, NM, OK, AR, LA, MS, TN, AL
Tracking Orders
When your order ships, a shipment notification with tracking information will be sent to your email so that you can track your package easily on shipping carrier’s website directly.
Unsuccessful Delivery
If you input the incorrect address information at checkout, we cannot be held accountable if the order goes missing. We are not liable to refund/replace this order.
Tax Exemptions
Customers seeking to apply federal or state tax exemptions must submit the relevant 503(c) documentation to support@luxpatio.com before making a purchase. Tax exemptions cannot be applied retroactively to existing orders.